Culture of Collaboration

How Creating a Culture of Collaboration is Essential for Clinical Documentation Success

Effective and complete clinical documentation is a key component to any functioning healthcare organization. However, to achieve the most optimal clinical documentation improvement (CDI) process, creating a culture of collaboration is essential. A robust CDI process is fueled by a team that works well together and knows how to meet common goals in the most effective ways possible.

Here are three main reasons why creating a culture of collaboration is essential for a successful clinical documentation program:

Improved workflow. When members of a CDI team work closely together, an improved workflow will take shape. An open dialogue between clinical documentation specialties and your organization’s various departments is key to ensuring a steady workflow among clinicians and allowing patient information to be processed in a timely manner. Not only will this improve employee satisfaction, but increase productivity so more patients can be treated within a shorter timeframe.

Financial benefits. A CDI process facilitated by a collaborative team of clinicians will reap financial benefits for your organization in many ways. First, the efficient transmission of data as it relates to patient care will result in a greater case load capacity, allowing for the treatment of more patients. Second, a CDI process that runs smoothly will result in timelier and more accurate reimbursements from insurers and other payers, as well as reduced incidents of non-compliance. For these financial benefits alone, it’s in your best interest to establish collaboration for the success of your CDI process.

Better patient outcomes. Perhaps the individuals who benefit most from a collaborative culture are patients. Creating a culture committed to collaboration will encourage the joint use of technologies and information exchange. This in turn results in improved communication and data accuracy which directly affects patient outcomes. Better collaboration helps clinicians to better diagnose patient conditions – allowing for optimal treatments, improved discharge planning and greater patient satisfaction.

The quality of your CDI process is dictated not just by formal policies and procedures, but by the culture you create within your organization. As you can see, investing in your culture will improve your CDI process, as well as positively impact your stakeholders and patients.

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