Why You Need Empathy as an RN Case Manager With so much emphasis on education and experience in the healthcare field, it’s easy to forget the importance of empathy in paving a successful career.
The Importance of Continued Education for CDI Professionals When it comes to the clinical documentation improvement (CDI) field, it’s important to remember that learning doesn’t start and stop in the classroom.
It’s hard to find a healthcare concentration that requires as much communication as acute care case management.
By Cathy Massaro, CCM, MSW The anniversary of 9/11 has come and gone yet the effects of the tragedy are still felt everyday by many struggling with Post-Traumatic Stress Disorder, PTSD.
By Cathy Massaro, CCM, MSW The Center for Medicare and Medicaid Services (CMS) is issuing new Medicare cards to all beneficiaries.
By Cathy Massaro, CCM, MSW It is a very simple question, but do we as healthcare professionals ask it at the right times for the right reasons? Do we ask it to establish rapport with our patients or only to make sure the right patient is getting the right medical care? The timing of this question …
By Cathy Massaro, CCM, MSW Alzheimer’s disease is a degenerative brain disease and the most common form of dementia.
How Can I Launch a Career in Clinical Documentation Improvement? Are you a healthcare professional looking for a change? You may be surprised to learn that many clinical documentation improvement (CDI) specialists come from a variety of healthcare professions, including health information management (HIM), physician and nursing, coding, and clinical and administrative backgrounds.
Four Interview Questions HIM Pros Should Be Prepared to Answer Are you a skilled health information management (HIM) professional seeking a new job? Regardless of how qualified you may be on paper, there are many factors employers consider when making new hiring decisions.