Strategies to Reduce Turnover on Your CDI Team

CDI Management Tips

As the cost of retaining high-quality clinical documentation information (CDI) professionals becomes increasingly higher, organizations are faced with the ongoing task to keep their existing employees happy and satisfied with their jobs. According to Josh Bersin, principal at Deloitte, employee turnover costs as much as 1.5 to 2 times an employee’s salary! The cost to hire, recruit and train new employees is astronomical, which is why strategies to reduce turnover on your team can be extremely beneficial.

Here are some helpful strategies for minimizing turnover at your organization:

Revisit your recruiting practices. It may surprise you to learn that CDI recruiting is truly the first step in the retention process. Effective recruitment practices focus strongly on finding candidates that exemplify the mission and values of your organization, aligning their skills and interests with the needs of your workforce. Because of this, it’s important to identify which aspects of your recruiting practices could be improved to achieve better hiring outcomes.

Provide advancement opportunities. CDI professionals typically don’t just want jobs – they want healthcare careers that will grow with them. Providing opportunities for advancement gives your employees incentive and motivation to continue working at your organization and aim to reach their greatest potential. Most importantly, it helps you build upon your existing talent, as you’ll be able to groom your current employees for higher positions.

Communicate openly and frequently. With the healthcare field constantly evolving, it’s not uncommon for employees to feel lost or confused from time to time. Making a habit of being transparent and open will allow for regular two-way communication between management and staff – which will in turn make employees feel comfortable expressing themselves. A culture of transparency builds a sense of community and purpose in which every employee feels valued for their contributions.

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